Returns & Exchanges

You may request a return or exchange within 7 days of delivery.

Eligibility

To be eligible for a return or exchange:

• Items must be unused and unworn.

• All original tags must remain attached.

• Original packaging must be intact.

• Each order qualifies for one complimentary return or exchange.

Items received as part of an exchange are considered final sale and cannot be returned or exchanged again.

Requests made after 7 days of delivery cannot be accommodated.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery through our website. We will prioritise resolving the matter promptly.

Returns from Remote Postcodes

If return collection is unavailable in your area, you may arrange shipment directly to our warehouse.

Please note that shipping charges incurred for such returns are non-refundable.

Discounted & Multi-Item Orders

For orders placed under promotional offers or bundle discounts, refunds are calculated based on the individual product price (₹1499) rather than the discounted bundle value.

Example:

If two products (₹1499 each) are purchased with a 15% discount (₹2548.30 total) and one item is returned, the refund will be ₹1049.30, reflecting the adjustment of the promotional discount to the retained item.

Promotional discounts are recalculated based on the items retained.

Exchanges

You may exchange your item for another product of equal or lower value.

If you select a lower-priced item, the difference will be refunded to your original payment method once the exchange has been completed.

Payment gateway promotional discounts applied to the original order do not carry forward to exchanged items.

Cancellations

Orders may be cancelled prior to dispatch.

As some orders are processed quickly, cancellation may not always be possible. We recommend contacting us as soon as possible if you wish to cancel your order.